Buying Process

Buying Guide & Procedure

  1. Get a viewing schedule by calling – texting, email or chat. Tripping vehicle and assistance is FREE.
  2. Know the financing & payment terms to avoid misunderstanding. After viewing the actual site and model unit, have a sit down discussion on the sample computation and request for an explanation about the terms and process of payment.
  3. Choose and pay reservation fee. Sellect the best location from our Sales Map. No payment, no reservation.
  4. Submit documents in 60 days. Profriends will give you a list of requirements to submit within 60 days.
  5.  Pay monthly due dates. During reservation, you will be given a schedule of your monthly payment. This will start within 30-45 days from reservation date. Your monthly amortization will start after the downpayment term is fully paid.

Follow-ups and Updates

For Profriends housing projects, you may email Customer Service to ask any of the following:
  • Check your lacking documents or requirements
  • Wants to change Due Date – can only request once. Admin Fee: Php100.00
  • Wants to change unit or ownership – must be done within 120 days from reservation date. Transfer Fee: Php3,000.00
  • Hold Check Request – must submit request 10 working days before due date. Holding Fee: Php100.00
  • Verify Payments or request a payment ledger.
  • You may submit by scan email your ID, cedula & passport.
  • Follow-up status of bank loan application.
  • Wants to know status of house construction.
  • Update on house turn-over schedule or move-in date.
  • House Inspection Date or request a Certificate For Inspection (CFI)
  • Other matters you want to know the current status.
Note:
  • Unit ID – Always indicate your Unit ID (Block & Lot of your house) in all emails sent to Profriends.
  • Accepted Signatories - Only signature / emails of Buyers or their Atty-in-Fact (SPA) are allowed/accepted.
  • Request Approval – Request approval may take 2-4 weeks.
  • Send Us Copy – Please don’t forget to send us copy of your email for future references.
Profriends Customer Service
Email: customerservice@profriends.com
Telephone Landline No.: (632) 727-7000

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